FEBRIANA, D. A.; BINSYEH, muhammad idrus; RIZKY DF3, A.; OKTAVIA A, W.; RIZKY, E. N.; HARIASTUTI, N. L. P. Identifying Gojek Problems Using Servqual And Kano Methods. SAINTEKS : Jurnal Sain dan Teknik, [S. l.], v. 7, n. 02, p. 300–312, 2025. DOI: 10.37577/sainteks.v7i02.933. Disponível em: https://ejournal.uicm.ac.id/index.php/sainteks/article/view/933. Acesso em: 21 apr. 2026.