Technology Acceptance Model for the Use of Learning Management System in Indonesia
Keywords:
Compatibility, Learning Management System, TAM
Abstract
This research is based on a problem, mainly that there has been an increase in the usage of learning management systems, necessitating the use of TAM for evaluating user acceptance. This research is categorized as quantitative research using Partial Least Squares – Structural Equation Modelling (PLS-SEM) technique method. Data collection technique were obtained through online questionnaires involved 100 respondents of Learning Management System (LMS) users. The questionnaires were assembled based on 21 instruments which were indicators in this study. The results shows that compatibility does not have a significant effect on perceived usefulness, but it has a significant impact on perceived ease of use. Perceived ease of use has a significant influence on perceived usefulness. Perceived service quality and perceived usefulness have an effect on behavioral intention while perceved ease of use does not have an impact on behavioral intention. Perceived usefulness was simultaneously affected by 50.2%, perceived ease of use was affected with 10.8%, and the behavioral intention variable was simultaneously influenced by 19.2%.
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References
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Ilham Maliki, B., Wijaya Kusuma, J., & Bayi Tabrani, M. (2021). IDENTIFICATION OF EDUCATION IN INDONESIA AND LEARNING MODELS IN STUDENT LEARNING WITH LEARNING MANAGEMENT SYSTEM (LMS). International Journal of Economy, Education and Entrepreneuship, 1(1). https://doi.org/10.53067/ije3.v1i1
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Miyamoto, M., & Kudo, Y. (2021). Technology Acceptance of QR Code Payment and Its Effective Advertisement Media for Multi-channel Customers. International Journal of Trade, Economics and Finance, 12(4).
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Parikh, A., Patel, J. D., & Jaiswal, A. K. (2021). Managing job applications online: integrating website informativeness and compatibility in theory of planned behaviour and technology acceptance model. DECISION, 48(1), 97–113. https://doi.org/10.1007/s40622-020-00266-2
Prakarsa, G., Maharani Nasution, V., & Gapura Bhagya, T. (2021). Model Penerimaan Pengguna untuk Aplikasi Mobile Virtual Hotel Operator. Jurnal Sains Dan Teknik, 3(1). http://ejournal.uicm-unbar.ac.id/index.php/sainteks/hal.
Prakarsa, G., Maharani Nasution, V. (2021). Analisis Faktor-faktor yang Mempengaruhi Pengguna Aplikasi Virtual Hotel Operator di Indonesia dengan MTAM. Jurnal Sains Dan Teknik, 3(2). http://ejournal.uicm-unbar.ac.id/index.php/sainteks/hal.
Shahid Iqbal, M., Ul Hassan, M., & Habibah, U. (2018). Impact of self-service technology (SST) service quality on customer loyalty and behavioral intention: The mediating role of customer satisfaction. Cogent Business and Management, 5(1). https://doi.org/10.1080/23311975.2018.1423770
Tian, Y., Chan, T. J., Suki, N. M., & Kasim, M. A. (2023). Moderating Role of Perceived Trust and Perceived Service Quality on Consumers’ Use Behavior of Alipay e-wallet System: The Perspectives of Technology Acceptance Model and Theory of Planned Behavior. Human Behavior and Emerging Technologies, 2023. https://doi.org/10.1155/2023/5276406
Wang, Y. S., & Liao, Y. W. (2008). Assessing eGovernment systems success: A validation of the DeLone and McLean model of information systems success. Government Information Quarterly, 25(4), 717–733. https://doi.org/10.1016/j.giq.2007.06.002
Yang, M., Al Mamun, A., Mohiuddin, M., Nawi, N. C., & Zainol, N. R. (2021). Cashless Transactions: A Study on Intention and Adoption of E-Wallets. Sustainability (Switzerland), 13(2), 1–18. https://doi.org/10.3390/su13020831
Yuen, K. F., Cai, L., Qi, G., & Wang, X. (2021). Factors influencing autonomous vehicle adoption: an application of the technology acceptance model and innovation diffusion theory. Technology Analysis and Strategic Management, 33(5), 505–519. https://doi.org/10.1080/09537325.2020.1826423
Zhong, Y., & Moon, H. C. (2022). Investigating Customer Behavior of Using Contactless Payment in China: A Comparative Study of Facial Recognition Payment and Mobile QR-Code Payment. Sustainability (Switzerland), 14(12). https://doi.org/10.3390/su14127150
Alfina, O. (2020). PENERAPAN LMS-GOOGLE CLASSROOM DALAM PEMBELAJARAN DARING SELAMA PANDEMI COVID-19. Majalah Ilmiah METHODA, 10(1), 38–46. https://doi.org/10.46880/methoda.Vol10No1.pp38-46
Al-Fraihat, D., Joy, M., Masa’deh, R., & Sinclair, J. (2020). Evaluating E-learning systems success: An empirical study. Computers in Human Behavior, 102, 67–86. https://doi.org/10.1016/j.chb.2019.08.004
Al-Husamiyah, A., & Al-Bashayreh, M. (2021). A comprehensive acceptance model for smart home services. International Journal of Data and Network Science, 6(1), 45–58. https://doi.org/10.5267/J.IJDNS.2021.10.005
Almajali, D., Al-Okaily, M., Al-Daoud, K., Weshah, S., & Shaikh, A. A. (2022). Go Cashless! Mobile Payment Apps Acceptance in Developing Countries: The Jordanian Context Perspective. Sustainability (Switzerland), 14(20). https://doi.org/10.3390/su142013524
Al-Nuaimi, M. N., & Al-Emran, M. (2021). Learning management systems and technology acceptance models: A systematic review. Education and Information Technologies, 26(5), 5499–5533. https://doi.org/10.1007/s10639-021-10513-3
Al-Rahmi, W. M., Yahaya, N., Alamri, M. M., Alyoussef, I. Y., Al-Rahmi, A. M., & Kamin, Y. Bin. (2021). Integrating innovation diffusion theory with technology acceptance model: supporting students’ attitude towards using a massive open online courses (MOOCs) systems. Interactive Learning Environments, 29(8), 1380–1392. https://doi.org/10.1080/10494820.2019.1629599
Alsyouf, A., Ishak, A. K., Lutfi, A., Alhazmi, F. N., & Al-Okaily, M. (2022). The Role of Personality and Top Management Support in Continuance Intention to Use Electronic Health Record Systems among Nurses. Int J Environ Res Public Health. https://doi.org/10.3390/ijerph191711125
Andinia, S. N., Prakarsa, G., & Nasution, V. M. (2023). Analisis Faktor-faktor yang Mempengaruhi Penerimaan Pengguna QRIS di Indonesia. Teknois: Jurnal Ilmiah Teknologi Informasi Dan Sains , 13, 201–212. https://doi.org/10.36350/jbs.v13i2
Bailey, D. R., Almusharraf, N., & Almusharraf, A. (2022). Video conferencing in the e-learning context: explaining learning outcome with the technology acceptance model. Education and Information Technologies, 27(6), 7679–7698. https://doi.org/10.1007/s10639-022-10949-1
Chen, C. F., & Chen, F. S. (2010). Experience quality, perceived value, satisfaction and behavioral intentions for heritage tourists. Tourism Management, 31(1), 29–35. https://doi.org/10.1016/j.tourman.2009.02.008
Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly: Management Information Systems, 13(3), 319–339. https://doi.org/10.2307/249008
Delone, W. H., & Mclean, E. R. (2003). The DeLone and McLean Model of Information Systems Success: A Ten-Year Update. Source: Journal of Management Information Systems, 19(4), 9–30.
Faizani, S. N., & Indriyanti, A. D. (2021). Analisis Pengaruh Technology Readiness terhadap Perceived Usefulness dan Perceived Ease of Use terhadap Behavioral Intention dari Quick Response Indonesian Standard (QRIS) untuk Pembayaran Digital (Studi Kasus: Pengguna Aplikasi e-Wallet Go-Pay, DANA, OVO, dan LinkAja di Surabaya). JEISBI (Journal of Emerging Information Systems and Business Intelligence, 02(2).
Fearnley, M. R., & Amora, J. T. (2020). Learning Management System Adoption in Higher Education Using the Extended Technology Acceptance Model. IAFOR Journal of Education, 82, 89–106.
Fishbein, M., & Ajzen, I. (1977). Belief, attitude, intention, and behavior: An introduction to theory and research.
Hair, J. F., Sarstedt, M., Hopkins, L., & Kuppelwieser, V. G. (2014). Partial least squares structural equation modeling (PLS-SEM): An emerging tool in business research. In European Business Review (Vol. 26, Issue 2, pp. 106–121). Emerald Group Publishing Ltd. https://doi.org/10.1108/EBR-10-2013-0128
Han, J. H., & Sa, H. J. (2022). Acceptance of and satisfaction with online educational classes through the technology acceptance model (TAM): the COVID-19 situation in Korea. In Asia Pacific Education Review (Vol. 23, Issue 3, pp. 403–415). Springer Science and Business Media B.V. https://doi.org/10.1007/s12564-021-09716-7
Ilham Maliki, B., Wijaya Kusuma, J., & Bayi Tabrani, M. (2021). IDENTIFICATION OF EDUCATION IN INDONESIA AND LEARNING MODELS IN STUDENT LEARNING WITH LEARNING MANAGEMENT SYSTEM (LMS). International Journal of Economy, Education and Entrepreneuship, 1(1). https://doi.org/10.53067/ije3.v1i1
Jung, J., Park, E., Moon, J., & Lee, W. S. (2021). Exploration of sharing accommodation platform airbnb using an extended technology acceptance model. Sustainability (Switzerland), 13(3), 1–16. https://doi.org/10.3390/su13031185
Mailizar, M., Burg, D., & Maulina, S. (2021). Examining university students’ behavioural intention to use e-learning during the COVID-19 pandemic: An extended TAM model. Education and Information Technologies, 26(6), 7057–7077. https://doi.org/10.1007/s10639-021-10557-5
Miyamoto, M., & Kudo, Y. (2021). Technology Acceptance of QR Code Payment and Its Effective Advertisement Media for Multi-channel Customers. International Journal of Trade, Economics and Finance, 12(4).
Parasuraman, A., Zeithaml, V. A., & Berry, L. L. (1985). A Conceptual Model of Service Quality and Its Implications for Future Research. In Source: Journal of Marketing (Vol. 49, Issue 4).
Parikh, A., Patel, J. D., & Jaiswal, A. K. (2021). Managing job applications online: integrating website informativeness and compatibility in theory of planned behaviour and technology acceptance model. DECISION, 48(1), 97–113. https://doi.org/10.1007/s40622-020-00266-2
Prakarsa, G., Maharani Nasution, V., & Gapura Bhagya, T. (2021). Model Penerimaan Pengguna untuk Aplikasi Mobile Virtual Hotel Operator. Jurnal Sains Dan Teknik, 3(1). http://ejournal.uicm-unbar.ac.id/index.php/sainteks/hal.
Prakarsa, G., Maharani Nasution, V. (2021). Analisis Faktor-faktor yang Mempengaruhi Pengguna Aplikasi Virtual Hotel Operator di Indonesia dengan MTAM. Jurnal Sains Dan Teknik, 3(2). http://ejournal.uicm-unbar.ac.id/index.php/sainteks/hal.
Shahid Iqbal, M., Ul Hassan, M., & Habibah, U. (2018). Impact of self-service technology (SST) service quality on customer loyalty and behavioral intention: The mediating role of customer satisfaction. Cogent Business and Management, 5(1). https://doi.org/10.1080/23311975.2018.1423770
Tian, Y., Chan, T. J., Suki, N. M., & Kasim, M. A. (2023). Moderating Role of Perceived Trust and Perceived Service Quality on Consumers’ Use Behavior of Alipay e-wallet System: The Perspectives of Technology Acceptance Model and Theory of Planned Behavior. Human Behavior and Emerging Technologies, 2023. https://doi.org/10.1155/2023/5276406
Wang, Y. S., & Liao, Y. W. (2008). Assessing eGovernment systems success: A validation of the DeLone and McLean model of information systems success. Government Information Quarterly, 25(4), 717–733. https://doi.org/10.1016/j.giq.2007.06.002
Yang, M., Al Mamun, A., Mohiuddin, M., Nawi, N. C., & Zainol, N. R. (2021). Cashless Transactions: A Study on Intention and Adoption of E-Wallets. Sustainability (Switzerland), 13(2), 1–18. https://doi.org/10.3390/su13020831
Yuen, K. F., Cai, L., Qi, G., & Wang, X. (2021). Factors influencing autonomous vehicle adoption: an application of the technology acceptance model and innovation diffusion theory. Technology Analysis and Strategic Management, 33(5), 505–519. https://doi.org/10.1080/09537325.2020.1826423
Zhong, Y., & Moon, H. C. (2022). Investigating Customer Behavior of Using Contactless Payment in China: A Comparative Study of Facial Recognition Payment and Mobile QR-Code Payment. Sustainability (Switzerland), 14(12). https://doi.org/10.3390/su14127150
Published
2023-09-27
How to Cite
Prakarsa, G., Komala, E., Bhagya, T., & Andinia, S. (2023). Technology Acceptance Model for the Use of Learning Management System in Indonesia. Sainteks: Jurnal Sain Dan Teknik, 5(2), 274-284. https://doi.org/https://doi.org/10.37577/sainteks.v5i2.592
Section
Articles
