Implementing Quality Function Deployment (QFD) to enhance competitiveness and user satisfaction in industrial lubricants
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https://doi.org/10.37577/sainteks.v7i01.868Abstract
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References
Akao, Y. (1990). Quality Function Deployment, Integrating Customer Requirements Into Product Design. Cambridge, Productivity Press.
Benner, M., Linnemann, A.R., Jongen, W.M.F., & Folstar, P. (2003). Quality Function Deployment (QFD) – Can It be Used to Develop Food Product. Journal Food Quality and Preference 14 (1) : 327-339
Bouchereau,V., Rowlands, H. (2000). Methods and Techniques To Help Quality Function Deployment (QFD), Benchmarking: An International Journal, 7(2): 8-19.
Brace, I. (2004). Questionnaire Design : How to Plan, Structure and Write Survey Material for Effective Market Research. London : Kogan Page Limited.
Cohen, L. (1995). Quality Function Deployment, How to Make QFD Work for You. USA : Addision-Wesley Publising Company.
Franceschini, F. (2002). Advanced Quality Function Deployment. Boca Raton : St. Lucie Press.
Goetsch, D.L., & Davis, S.B. (2010). Quality Management for Organizational Excellence, Introduction to Total Quality. New Jersey : Pearson Prentice Hall.
Primarini. (2000). Upaya Meningkatkan Pangsa Pasar Pelumas Otomotif Mesran Melalui Strategi Bauran Pemasaran dengan Metode Quality Function Deployment. Tesis. Manajemen Industri, Teknik Mesin, Jakarta : Universitas Indonesia.
Sekaran, U. (2003). Research Methods for Bussines: A Skill Building Approach 2 Edition. United State: John Wiley and A Sons.
Ulrich., Kart. T., & Eppinger., S.D. (2001). Perancangan dan Pengembangan Produk. Jakarta: Salemba Teknika.
Benner, M., Linnemann, A.R., Jongen, W.M.F., & Folstar, P. (2003). Quality Function Deployment (QFD) – Can It be Used to Develop Food Product. Journal Food Quality and Preference 14 (1) : 327-339
Bouchereau,V., Rowlands, H. (2000). Methods and Techniques To Help Quality Function Deployment (QFD), Benchmarking: An International Journal, 7(2): 8-19.
Brace, I. (2004). Questionnaire Design : How to Plan, Structure and Write Survey Material for Effective Market Research. London : Kogan Page Limited.
Cohen, L. (1995). Quality Function Deployment, How to Make QFD Work for You. USA : Addision-Wesley Publising Company.
Franceschini, F. (2002). Advanced Quality Function Deployment. Boca Raton : St. Lucie Press.
Goetsch, D.L., & Davis, S.B. (2010). Quality Management for Organizational Excellence, Introduction to Total Quality. New Jersey : Pearson Prentice Hall.
Primarini. (2000). Upaya Meningkatkan Pangsa Pasar Pelumas Otomotif Mesran Melalui Strategi Bauran Pemasaran dengan Metode Quality Function Deployment. Tesis. Manajemen Industri, Teknik Mesin, Jakarta : Universitas Indonesia.
Sekaran, U. (2003). Research Methods for Bussines: A Skill Building Approach 2 Edition. United State: John Wiley and A Sons.
Ulrich., Kart. T., & Eppinger., S.D. (2001). Perancangan dan Pengembangan Produk. Jakarta: Salemba Teknika.
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Published
2025-03-27
How to Cite
Siskayanti, R., & Iridiastadi, H. (2025). Implementing Quality Function Deployment (QFD) to enhance competitiveness and user satisfaction in industrial lubricants. SAINTEKS : Jurnal Sain Dan Teknik, 7(01), 54–64. https://doi.org/10.37577/sainteks.v7i01.868
